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August 2008
Open Administrative Positions and Internships
Open Administrative Positions and Internships

How to Apply to The Philadelphia Orchestra Association:
The Philadelphia Orchestra accepts resumes via email, U.S. mail, and fax and keeps them on file for up to one year. If your application meets the qualifications for a position, the Orchestra's Human Resources Office will forward your resume to the hiring manager. In addition, you may be considered for any position for which you are qualified.

Due to the significant volume of resumes received, we regret that we cannot updated you about the status of your employment application. A Human Resources representative will contact qualified candidates for an interview.

At the time of the interview, you will be asked to complete an employment application.

Three ways to apply:
If you would like to be considered for a position please send a cover letter and resume to:

  1. humanresources@philorch.org
  2. Mail to:
    The Philadelphia Orchestra Association
    Attn: Human Resources
    260 South Broad Street, 16th Floor
    Philadelphia, PA 19102
  3. Or fax to 215.875.7678

Indicate the position(s) desired in the subject heading of your e-mail and attach a cover letter and resume. Remember to include your name, address and telephone number on the front page of your resume. We also ask that you please mention how you were referred to us (website, newspaper ad, Orchestra employee). Please send only one copy of your cover letter and resume.

Resume Tips:
The preferred method of application is via email using a Microsoft Word format.


The Philadelphia Orchestra is an Equal Opportunity Employer committed to diversity in the workplace. The following administrative positions and internships are open as of

> Director of Planned Giving > Volunteer Programs Assistant- Part-time
> Orchestra Personnel Manager > Development Assistant, Annual Fund
>

Database Analyst

>

Education and Community Partnerships Intern - Fall 2008
> Assistant to the Vice President of Development and Board Relations > Video Editor/Graphic Design Intern
> Development Services Assistant > Music and Video Production Intern
    > Web Developer Co-Op-Summer
     

Director of Planned Giving

Summary:
The Director of Planned Giving is the primary resource and consultant on planned giving issues for major gift officers and volunteers, as well as donors and their advisors.  In the context of an endowment campaign, the Director will identify, cultivate, and solicit major and planned gifts for The Philadelphia Orchestra Association.  The Director is also responsible for overseeing the marketing of the planned giving program and planned giving seminars, as well as the management of the Frances Anne Wister Society.  As a member of the senior Development team, the Director of Planned Giving will participate in strategy and planning sessions.

Essential Functions:

  1. Cultivate and solicit prospects with a goal of raising a minimum of $1 million in planned gifts each year.  Carry a portfolio of current donors and Campaign prospects, as well as manage development and legal aspects of pending and ongoing charitable trusts.  Solicit and monitor gifts of property, life insurance, retained life estates, retirement plans and tangible personal property, as well as trust and bequests, both intention and realized.
  2. Sustain and expand the planned giving program by identifying, cultivating, soliciting, and stewarding prospects and donors capable of making bequests, life income gifts, and other planned gifts to the endowment campaign.
  3. Provide prospects and their advisors, as well as other gifts officers and volunteers, with detailed information on planned giving vehicles.  Prepare proposals and make presentations using planned giving software.  Work closely with donors and advisors during the estate planning process to help satisfy their charitable intentions while complying with IRS requirements and the Orchestra’s gift acceptance guidelines.
  4. Oversee the marketing of the planned giving program, including development and distribution of planned giving brochures, advertisements in the program book, and other gift planning materials. 
  5. As necessary, work with the Finance department, legal counsel, and/or trust management companies regarding charitable remainder trusts and the pooled income fund.  Communicate with the Finance department to ensure appropriate management and reporting of deferred gift assets and other planned gifts to endowment. 
  6. Manage the Frances Anne Wister Society, the Orchestra’s planned giving association, including cultivation and recognition events, stewardship, correspondence, and other communication and activities.
  7. Serve as primary staff liaison to the Planned Giving Advisory Committee of the Orchestra and to any planned giving consultants.
  8. Manage planned giving program budget.  Oversee systems and procedures for program, including gift tracking and reporting.  Oversee communication with donors and their legal representative during life and the probate process.

Education/Experience:
Bachelor’s degree required.  Degree in law, finance, or business preferred.  At least five to seven years of planned giving experience and a history of revenue achievement in planned giving. 

Knowledge/Skills/Abilities:
Thorough knowledge of planned giving, as well as knowledge of pertinent estate and tax law.  Ability to work closely with high-level decision-makers, trustees, and other top level volunteers.  Excellent strategic planning and management skills.  Outstanding communication skills, ability to articulate complex concepts in clear understandable terms.  Ability to work successfully with prospects and advisors and to develop long term relations with donors.  Ability to work as part of a team.  Candidate must be self-motivated with highly developed organizations skills and attention to detail.  Facility with PG Calc or other planned giving software and knowledge prospect management systems desirable. 

Success Factors:
Degree in law a plus.  Must be a self-starter.  Knowledge of and passion for the performing arts a significant plus.

Working Conditions/Physical Demands:
Routine for office environment.  Willingness to travel.  Will attend some meetings/events during evening and weekend hours. 


Orchestra Personnel Manager

Summary:           
The Orchestra Personnel Manager is responsible for managing and coordinating all personnel activities for The Philadelphia Orchestra musicians. This position serves as a liaison among conductors, musicians, and administration regarding implementation of personnel policies.  The Personnel Manager is responsible for executing and enforcing the regulations of the Trade Agreement and taking disciplinary action when necessary.  This position will serve as liaison between administration and musicians. This position also has supervisory responsibility of Orchestra library personnel.

Essential Functions:

  1. Manage, coordinate and supervise all musician services. 
  2. Run all day-time services and ensure that Trade Agreement and other applicable agreements are followed by conductor and musicians during all such services.  
  3. Manage back of house concert duty responsibilities.
  4. Oversee a variety of rotation plans which balance the workload among the musicians. 
  5. Coordinate all paid and unpaid leaves. 
  6. Actively participate in labor negotiations.
  7. Prepare weekly, media, and any other payroll for all POA musicians, including substitutes, and extras. 
  8. Report all absences, tardiness, and fines.  Keep attendance data on all musicians and take disciplinary action as necessary, including the imposition of fines.
  9. Hire substitute and extra musicians.  Maintain a current list of local musicians for each instrument and coordinate changes and additions to such lists. 
  10. Oversee audition process.  Attend semi-final and final auditions. 
  11. Prepare and manage orchestra personnel budget.
  12. Provide orientation for new musicians to their responsibilities and to orchestra procedures.  
  13. Act as a “troubleshooter” in all personnel and performance-related situations. 
  14. Required to travel for all rehearsals and concerts outside of Philadelphia including, but not limited to tours and summer festivals.

Education/Experience:
Bachelor’s degree required, prior Orchestra & Production administrative experience required; or relevant combination of education and/or training and experience. A thorough knowledge of orchestral repertoire and instrumentation is required.

Knowledge/Skills/Abilities:

  1. Strong interpersonal and verbal communication skills essential along with concise writing proficiency.
  2. Proven problem-solving skills in high-pressure environment.
  3. Ability to read music and familiarity with orchestral repertoire.
  4. Strong knowledge of personnel administration procedures. 
  5. Proven performing arts administration experience in orchestra personnel. 
  6. Experience in labor negotiations. 

Working Conditions/Physical Demands:
Routine for office environment.  The employee will be required to travel off-site, and will perform the essential functions of the job during evening and weekend concerts.


Data Analyst

Summary:
The Data Analyst serves as a member of the Shared IT Services Department utilizing knowledge of various programs and products to provide reliable and timely information to our various clients.   In addition the Data Analyst will assist the Database Manager and Assistant Database Manager with various projects as needed.

Essential Functions:

Client Support

  • Manage relationships with multiple departments and organizations
  • Manage and prioritize request for information
  • Provide list management support
  • Assist clients in support of their reporting and segmentation needs.
  • Assist departments to maximize utilization of the data.
  • Create custom versions of standard forms.
  • Assist with the maintenance of data integrity for various databases.

Training

  • Assist with the development of data standards
  • Assist with the training of end users

IT

  • Serve as a member of the IT team.
  • Keep electronic documentation of all work.
  • Perform special projects and other duties as assigned.

Education/Experience: Associate’s Degree and one year experience or equivalent combination of education/training and experience.  Knowledge of performing arts helpful.

Knowledge/Skills/Abilities:

  • Basic knowledge of relational databases
  • Basic knowledge of SQL Server or equivalent
  • Knowledge of Microsoft products (Access, Word, Excel)
  • Ability to analyze data information
  • Excellent organizational and prioritization skills
  • Strong customer and problem resolution skills
  • Excellent communication skills
  • Ability to work independently
  • Self-motivated and able to use initiative within a team environment
  • Knowledge of Ticketing, Marketing and Giving a plus
  • Knowledge of Tessitura a plus

Working Conditions/Physical Demands:
Routine for office environment.  Evening and weekend work may be required.  Required availability for on-call after-hours IT support. The employee will have to lift and carry computer equipment (up to 20 pounds).


Assistant to the Vice President of Development and Board Relations

Summary:
The Assistant to the Vice President of Development and Board Relations is an executive administrative level position that provides key administrative support well as back-up support to other areas of the Development Department.

Essential Functions:

  1. Provide administrative support for the Vice President of Development and Board Relations, which includes scheduling meetings and travel plans, and coordinating Development department meeting and vacation calendars.
  2. Assist with presentations and special projects as assigned by the VP.
  3. Coordinate administration of nominating committee activities, tracking all Trustee candidates and related research; coordinate all new and prospective trustees’ cultivation activities; maintain meeting calendar and correspondence; oversee arrangements for committee meetings and attend meetings as needed.
  4. Screen incoming calls and correspondence and respond independently when possible.
  5. Prepare agendas and minutes for department meetings.
  6. Coordinate departmental materials for Executive Committee and Board meetings.
  7. Serve as liaison in development communications to the executive office and to the President and Chairman of the Board.
  8. Manage weekly events/entertaining matrix and ticket exchanges.
  9. Maintain event calendar and event log for the Development Department. 
  10. Create and maintain all appropriate files.
  11. Communicate Development Department needs and coordinate scheduling of Development events with Public Relations and Marketing Departments.
  12. Process bills and prepare invoices. 
  13. Serve as a Development department point person to the Staff Accountant. 
  14. Other duties as assigned.

Education/Experience:
College degree with five to seven years of office experience and strong executive level administrative skills required, or an equivalent combination of education/experience.  Experience working with senior level professional required.

Knowledge/Skills/Abilities:

  1. Excellent communication skills, highly organized, detail-focused, and customer service oriented.   
  2. Ability to manage a multitude of tasks, meet deadlines, set priorities, multi-task and proof.
  3. Proficiency in MS Office.
  4. Ability to work with confidential information. 
  5. Strong ability to learn and grasp new computer programs quickly is critical. 
  6. Proficiency in or willingness to learn Tessitura software preferred. 

Working Conditions/Physical Demands:
Routine for office environment.


Development Services Assistant

Summary:
The Development Services Assistant will work as a catch-all for the department, and requires a candidate who is flexible and has the ability to prioritize multiple tasks. The position will assist in all aspects of processing donations for all Development Programs of The Philadelphia Orchestra Association, Peter Nero & The Philly POPS, and the Academy of Music. During Academy Ball season, the Development Services Assistant will work closely with the Academy of Music Development Assistant with all Ball Ticket transactions, including sending out of acknowledgements for the Ball and other AOM Annual fundraising efforts. The candidate will assist in proofing of the Program Book and Ball lists. Throughout the year, the Development Services Assistant will make changes to contact information on donor records and provide administrative support on donor accounts.  The Development Services Assistant will also assist the Manger of Development Services and Research in obituary updates and other research projects as necessary.

Essential Functions:

  1. Work with the Development Services staff and the various program coordinators on the processing of gifts and acknowledgements to all development programs.
  2. Act as back up in processing and tracking special patron needs and requests such as memorials and honorary gifts to the Annual Fund, make contact information changes to donor and solicitations accounts, and update donor/patron obituary information.
  3. Prepare and balance daily processing reports.
  4. Alternate with Development Systems Assistance in making daily deposits to the bank.
  5. Process donations to the Academy Ball, as well as other programs as necessary.
  6. Assist in researching and tracking donations, especially for the AOM area.
  7. Prepare and mail patron benefits information packets, acknowledgement letters, and tax-receipts to donors, including receipts for purchases to the Academy Ball.
  8. Assist with proofing of donor lists for the Academy Ball and Program Book.

Education/Experience:
Some college education required; undergraduate degree preferred.  Customer service experience preferred but not required.  Banking industry background a plus.

Knowledge/Skills/Abilities:

  1. Attention to detail essential.
  2. Critical thinking skills essential; ability to problem solve.
  3. Excellent word processing and spreadsheet skills.
  4. Excellent organizational skills.
  5. Ability to work collaboratively across the Development department.
  6. Ability to work with confidential information with accuracy and discretion.

Success Factors:
Knowledge of fund-raising software – Tessitura fund-raising software preferred but not required. 

Working Conditions/Physical Demands:
Routine for office environment.


Development Assistant, Annual Fund

Summary:
The Assistant, Annual Fund, provides daily administrative support for The Philadelphia Orchestra’s Annual Fund campaigns - The Philadelphia Orchestra, Peter Nero and the Philly Pops, and the Restoration Fund of the Academy of Music – including direct mail and telefunding.  The incumbent also provides administrative support to the Managing Director, Annual Fund, Manager, Annual Giving, Director of Corporate Affairs, and Director of Foundations and Government Relations as needed.

Essential Functions:

  1. Work with Manager of Annual Giving and Managing Director, Annual Fund, to produce personalized solicitations, pledge reminders and acknowledgements for appeal mailings for the General Membership, PNPP and AOM.
  2. Process all gift transmittal forms and acknowledgements for POA Board, Emeritus Board, Maestros’ Circle, POPS Committee, Club Nero and other Annual Fund gifts not processed by the Gifts and Services Department.
  3. Respond to the General Membership, POPS and AOM phone line and email contact from patrons and assist in fulfilling all donor benefits including the parking and open rehearsal hotlines.
  4. Monitor and order supplies for all mailings and coordinate with the receptionist the use of volunteers for the fulfillment of in-house mailings.
  5. Coordinate and update all prospect database information and produce reports on daily, weekly, and monthly gift activity.
  6. Process expenses in accordance with budget procedures.
  7. Provide support for the management and preparation of the Maestro’s Circle Committee and the Volunteer Annual Giving Committee, including scheduling, distribution of weekly and monthly reports and meeting minutes.
  8. Produce the donor lists for recognition in Playbill.
  9. Primary responsibility for TPO membership events $75 to $500 and all Pops membership events.
  10. Assist with Annual Fund - individuals, foundations, and corporate - and POPS and Academy of Music cultivation and stewardship events as needed.
  11. Assist the Managing Director, Annual Fund and the rest of the Annual Fund team with administrative tasks as needed.

Education/Experience:
Bachelor’s degree or equivalent work experience.

Knowledge/Skills/Abilities:

  1. Excellent interpersonal, organizational and communication skills (verbal and written).
  2. Attention to detail and ability to work in a fast paced, multi-task office environment. 
  3. Proficiency with word processing and spreadsheet programs.
  4. Experience with database management.
  5. Ability to work independently and take initiative on new projects.
  6. Ability to work with confidential information with accuracy and discretion.

Working Conditions/Physical Demands:
Routine for office environment.


Volunteer Programs Assistant- Part-time

Summary:
The Volunteer Programs Assistant provides administrative support to the President of the Volunteer Committees, the Executive Committee and the Governing Board.  The Volunteer Programs Assistant is responsible for assisting the Volunteer Programs Manager with planning and implementation of Joint Committee and Multi Committee Events and administration of the Volunteer programs for The Philadelphia Orchestra Association. This is a part-time position.

Essential Functions:

  1. Assist in processing of reservations for all major events.
  2. Assist with administration for all Philadelphia Orchestra Volunteer Joint Committee events and Governing Board meetings, including preparing and mailing agendas and meeting minutes.
  3. Serve as contact for Volunteer requests. Schedule and book meeting spaces.
  4. Provide administrative support to the President of the Volunteer Committees, the Executive Committee and the Governing Board.
  5. Set up committee lists for all Joint Project events.
  6. Schedule all Joint Project event meetings and send notices to committee members.
  7. Maintain mailing lists for all Volunteer committees.
  1. Produce mailings for Joint Committee events and general Volunteer communications.
  1. Attend Volunteer Governing Board and event meetings and take and distribute meeting minutes.
  2. Prepare meeting minutes for all Joint Committee events.  Schedule joint committee project event meetings and send notices.
  3. Attend all Volunteer events to greet and check in guests and to ensure smooth operation of the event.
  4. Assist in SAAB program as it relates to Volunteers
  5. Attend SAAB events.
  6. Assist in the production of Counterpoint, the Volunteer newsletter (4 times per year).
  7. Process Volunteer invoices and billing.
  8. Assist in coordination of the 21st Century Society events and programs.
  9. Coordinate with Public Relations department to produce press releases for all Joint Committee events.
  10. Assist in coordination of logistics for all fundraising events.
  11. Coordinate with Social Press; follow up prior to events, complimentary invitations, send press releases.

Education/Experience:
Bachelors degree, plus a minimum of three years administrative experience. 

Knowledge/Skills/Abilities:

  1. Familiarity with fundraising. 
  2. Excellent communication (verbal and written) and interpersonal skills.
  3. Strong editing, proofreading and writing skills.
  4. Excellent organizational and event planning skills.
  5. Good project management skills.
  6. Proficiency in word processing and spreadsheet programs.

Success Factors:
Ability to work in a team-oriented, fast-paced environment. 

Working Conditions:
Routine for office environment.  The employee may be required to attend meetings/events during evening and weekend hours. 

 


Web Developer Co-Op-Summer

Summary:
The Web Developer Co-Op will be expected to aid the IT Shared Services Web Developer in any internal programming and web-related tasks assigned.

Essential Functions:

  1. Assist in maintenance and upgrade of internally hosted Ticketing software and servers using.
  2. Troubleshoot and resolve basic application bugs and errors through familiarity of programming in a Microsoft based environment
  3. Assist in maintenance and upgrade of internally hosted and created Content Management System.
  4. Assist with other duties as assigned with technology initiatives, rollouts, writing specifications and editing HTML/CSS.

Education/Experience:
Bachelor’s degree preferred but not required. Minimum of three (3) years of undergraduate education in Information System and/or Computer Science with a demonstrable degree of capability in writing code required. Knowledge of Flash Scripting, CSS, including CSS-only (sans tables) web page layouts and hands-on experience with XSLT to render web pages or transform XML preferred but not required.

Knowledge/Skills/Abilities:

  1. Strong programming skills. .Net coding in an object oriented environment.
  2. Experience working with .Net Framework 1.1. and/or 2.0.
  3. Knowledge of XML/XSLT.
  4. Experience with SOAP and Web Services on .Net
  5. Working knowledge of HTML, CSS and JavaScript.
  6. Excellent organization skills and the ability to work independently.

Notes:
This is a part-time, 15-25 hours per week co-op position.

Please send cover letter and resume to:
humanresources@philorch.org or mail to:
The Philadelphia Orchestra Association
Attn: Alyssa Cooke
260 South Broad Street, 16th Floor
Philadelphia, PA 19102


Video Editor/Graphic Design Intern

Summary:
The Video Editor/Graphic Design Intern provides video editing/ graphic design assistance and production support for select electronic media projects of The Philadelphia Orchestra Association (POA).  The Video Editor/Graphic Design Intern works closely with the Video Director and Editor of the Electronic Media Department and other department staff members to assist as needed.  The Video Editor/Graphic Design Intern will be required to perform basic/intermediate level video editing/graphic design tasks on a routine basis in a high pressure, deadline driven environment and contribute as an active member of the team in order to achieve POA objectives.

Essential Functions:

  1. Update and maintain footage databases, department files, website content
  2. Assist Video Director and Editor by performing basic/intermediate level video editing/graphic design tasks (Final Cut Studio and Adobe Master Suite)
  3. DVD authoring using DVD Studio Pro
  4. Assist Video Director and Editor with score preparation
  5. Assist with production support for on-location interview shoots in Philadelphia
  6. Assist the Video Director and Editor and the Electronic Media staff in the preparation of A/V productions for Internet2 and other distribution channels
  7. Additional duties as assigned

Education/Experience:
Basic video production skills are necessary.  At least 1 year + experience in non-linear editing, preferably Final Cut Studio Pro.  Experience shooting & editing in a live multi-camera broadcast environment is preferred.  Working knowledge of high-end HD editing equipment and software for digital formats is necessary.  A strong understanding of graphic design software (Adobe After Effects, Photoshop, Illustrator, and Flash) is desired.  Ability to thrive in a fast paced, goal oriented environment.  Basic knowledge of classical music and/or media industries is ideal.  Ability to read music, specifically orchestral scores, is a plus.

Notes:
Open to bachelor’s degree candidates and recent graduates.  Coursework in film, media studies, communications and/or music preferred.  This is an unpaid 25-35 hour per week internship, unless grant qualifications are met, and will begin in September 2008.  Ideal candidates will be available for the entire 2008-09 academic year.

Working Conditions/Physical Demands:
Willing to work full days around school schedule; requires some evening and weekend availability.  


Education and Community Partnerships Intern-Fall

The Education and Community Partnerships Intern will provide assistance in the coordination of the programs and concerts administered by the Education and Community Partnerships Department. The intern will also serve as a liaison between the Education and Marketing/Communications department to maintain and update the Education website as well as assist in database management. The Education and Community Partnerships Intern provides support and will report to the Director of Education and Community Partnerships. 

Essential Functions:

  1. Assist with planning and coordination programs and concerts for The Philadelphia Orchestra’s Department of Education and Community Partnerships (EdCP).
  2. Complete special projects as requested.
  3. Communicate with internal and external partners, manage applications, organize mailings, help with scheduling, and work with volunteers as needed.
  4. Serve as liaison between Education and Marketing/Communications departments to help maintain an updated EdCP website.
  5. Assist with updating/maintaining the EdCP database.
  6. Provide administrative support for department staff as needed.

Knowledge/Skills/Abilities:

  1. Strong writing skills.
  2. Basic proofreading skills.
  3. Good project management skills.
  4. Ability to multitask in a fast-paced work environment.
  5. Strong familiarity with Microsoft Office Suite, interest/ knowledge of database management a plus.
  6. Strong interpersonal skills required.

Success Factors: Candidate should be respectful, cheerful and have a helpful demeanor.

To Apply:
Please send cover letter and resume to:
humanresources@philorch.org

or mail to:
The Philadelphia Orchestra Association
Attn: Alyssa Cooke
260 South Broad St., 16th Floor
Philadelphia, PA  19102


Music and Video Production Intern

Summary:
The Music and Video Production Intern provides administrative support for select electronic media projects of The Philadelphia Orchestra Association (POA). The Music and Video Production Intern works closely with members of the Electronic Media Department and other staff members to assist as needed. The Music and Video Production Intern will contribute as an active member of the team in order to achieve institutional objectives.

Essential Functions:

  1. Assist the Electronic Media staff in the preparation of A/V productions for Internet2 and other distribution channels, including work on production schedules and scripts
  2. Assist with score reading, graphics preparation, and/or broadcast timings for all live A/V productions
  3. Update and maintain departmental documents, databases, department files, website content
  4. Assist in maintaining catalog of current commercial releases
  5. Assist with internal sales of CDs associated with new and recent releases, and maintain and track POA inventory of CDs
  6. Assist in coordinating the production and release schedule for new Philadelphia Orchestra recordings
  7. Provide general clerical and administrative support to the electronic media department including data entry and filing
  8. Additional duties as assigned

Education/Experience:
Open to bachelor’s degree candidates and recent graduates. Internship can be applied towards college credit. Coursework in music business, film, and/or communications preferred. Knowledge of Photoshop, After Effects, and/or Final Cut Pro a plus. Knowledge of classical music, media industries, and video production is ideal.

Knowledge/Skills/Abilities

  1. Strong attention to detail and ability to work on multiple projects simultaneously
  2. Proficiency in Microsoft Excel and ability to work with numbers
  3. Ability to track inventories and financial expenditures
  4. Knowledge of basic website content management
  5. Excellent proofreading skills
  6. Excellent writing and verbal communications skills
  7. Ability to thrive in a fast paced, goal oriented environment

Notes: This is a part-time internship with a maximum of 25 hours.

Working Conditions/Physical Demands:
Routine for office environment. The intern may be required to perform the essential functions of the job during evening or weekend hours.