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We understand the level of uncertainty that the pandemic has created in all our lives. Return to Verizon Hall confidently knowing that we will do all that we can to keep our audience, musicians, and staff safe. Learn more about our current health and safety measures for in-person performances at philorch.org/plan-your-visit.
Subscriber Services can help you navigate this season and to discuss your subscription and ticketing options at 215.893.1955 or PatronServices@ticketphiladelphia.org. Subscriber Services is available to assist you Monday–Friday, 10 AM–5 PM.
Subscription Add-on Tickets
Verizon Hall and Digital Stage subscribers can continue to add concerts to their package at any time at the special subscription rates! As an additional benefit, Verizon Hall subscribers can purchase Digital Stage tickets for just $10 per concert. Subscriber savings will be applied during checkout.
Subscription Ticket Exchanges
Have a schedule conflict or don’t feel comfortable attending a performance? Verizon Hall and Digital Stage subscribers can rest easy knowing that they have unparalleled flexibility with their tickets. At any point during the 2021–22 season, subscribers can exchange their tickets for different programs, dates, and seats without paying additional exchange fees.
Verizon Hall and Digital Stage subscribers can complete a ticket exchange online though My Account by going to the “Events” tab and selecting the “Exchange” button to the right of the ticket or by contacting Subscriber Services at PatronServices@ticketphiladelphia.org or by phone at 215.893.1955.
Please note that the per-ticket exchange fee is waived for all subscription ticket exchanges. However, when exchanging into a higher priced Verizon Hall section or concert, additional charges will be incurred. All exchange requests must be made 24 hours prior to the Verizon Hall and Digital Stage performance start time of the originally purchased ticket.
To learn more and to request a ticket exchange, please contact Subscriber Services at 215.893.1955 or PatronServices@ticketphiladelphia.org. Subscriber Services is available to assist you Monday–Friday, 10 AM–5 PM.
Subscription Payment Plans
There are several payment plans to fit any budget, making it easy to subscribe. Order early, take advantage of our payment plans, and still get the best seats. Please note, subscription payment plans are not available for 2021–22 season Create-Your-Own subscriptions at this time.
Subscribers will be billed according to the payment schedule selected during check-out and the charges will appear as “Philadelphia Orchestra.” Please note that an additional $5.00 fee will be charged per payment.
For questions regarding payment plans, please contact Subscriber Services at 215.893.1955 or PatronServices@ticketphiladelphia.org. Subscriber Services is available to assist you Monday–Friday, 10 AM–5 PM.
FALL 2021 CREATE-YOUR-OWN SUBSCRIPTIONS PURCHASED BETWEEN MAY 5, 2021, AND JUNE 22, 2021, WERE SUBJECT TO COVID-19 RELATED SAFETY PARAMETERS SUCH AS SOCIALLY DISTANCED POD SEATING AND AN OVERALL REDUCED CAPACITY. RESTRICTIONS ON CAPACITY AND SOCIALLY DISTANT SEATING WERE LIFTED BY THE ORCHESTRA AS OF JUNE 23, 2021. ANY PATRON WHO SUBSCRIBED DURING THIS TIME AND WOULD LIKE TO MAKE ANY ADJUSTMENTS TO THEIR SUBSCRIPTION DUE TO THESE UPDATES IS WELCOME TO CONTACT SUBSCRIBER SERVICES AT 215.893.1955 OR PATRONSERVICES@TICKETPHILADELPHIA.ORG.
Ticket Sales: 215.893.1999Subscriber Services: 215.893.1955Group Sales: 215.893.1968Donor Services: 215.893.3151TTY 215.875.7633
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